Our FAQs
Is the lift pass included in the ski school price?
Lift passes must be bought separately. You can find the prices here: www.arlbergerbergbahnen.com/en/winter/tickets/
How does group organisation take place?
Group organisation takes place following a short test run or by answering a few questions on your skiing ability. We also try to take age and language into consideration. If you find that your group is too easy or too difficult, it is possible to change groups at any time.
If you wish to swap from a ski course into a snowboard course or vice versa, this is possible following the agreement of the respective supervisor.
Can I pay by credit card?
We accept Visa, Mastercard and EC-cards.
If we want a private instructor when should we book?
The sooner the better. In holiday times, we recommend to book your instructor in advance via e-mail, or over our homepage in order to meet your wishes.
Of course, a short-term booking, depending on availability, in one of our offices is possible any time.
Why don't you offer half day rates in the groups?
Our experience has shown that a half day course does not achieve the same level of progress as a whole day course.
Can one also join a course during the week?
In principle the group organisation takes place on Sundays and Mondays. It is, however, also possible to join an existing group during the week apart from beginners (ability level GREEN) and anyone who is unable to use lifts.
Do beginners also need a lift pass?
For children and adult beginners we recommend you do not buy a lift pass on the first day. Speak to your instructor about the type of pass you will need for the week: The Snowman Ticket is unique in the Alps. It enables all children born from 2014 onwards to use 88 lifts in the entire Arlberg skiing area for only 10 euros and it is valid for the whole winter season (proof of age necessary).
- CHILDREN:
Born 2006 to 2013. Proof of age necessary. - YOUTH:
Born 2002 to 2005. Proof of age necessary. - SENIORS:
Born 1948 to 1957. Proof of age necessary. - SNOWMAN TICKET:
For infants born 2014 onwards. Proof of age necessary. Photo required for season tickets. - SENIOR ACTIVE:
Seniors born 1947 and earlier. Proof of age necessary. Photo required for season tickets.
Does the ski school also have a ski rental business or does it co-operate with a sports shop?
The Ski School Arlberg co-operates with all sports shops in St. Anton am Arlberg. The addresses of the ski rental shops can be found here:
https://www.stantonamarlberg.com/en/winter/ski-resort/online-equipment-rentals-rates
Is it necessary to book group course in advance?
No. You can buy group course directly in one of our Ski school offices. Of course it is also possible to book and pay group course over arlberg.skischule-shop.com
What is the advantage we have for booking the group tickets in advance?
If you book the group course in advance, you receive a confirmation from us via e-mail. With this you can go directly on the first day to the meeting point, so you do not have to stop by in one of our offices to get a ticket.
Do the ski course days have to be taken consecutively?
Course tickets can only be used on consecutive days.
Is it possible to attend a group course for just one day?
In particular we recommend at least a 5 days group course for beginners (Start Sunday) in order to achieve a good basic skiing ability.
The extension will be € 75,- for each additional day (from the second day onwards, level green, blue and red).
for level black the extension will be € 81,00 for each additional day.
Is there a difference in price if I first book only 3 days instead 5 days just right away?
Yes! We offer a Bonus Ticket. Book Several Days and save money.
Otherwise the extension will be € 64,- for each additional day (from the second day onwards).
A course extension is possible at any time after a course has been attended (days must be consecutive), upon presentation of the course card and with the signature of the snow sports instructor or supervisor.
Are there also half day ski and/or snowboard courses?
We offer half day courses for Bambinis (3 year olds) and with private bookings. The duration of all other group courses is 4 hours (2 hours in the morning and 2 hours in the afternoon).
Can our children stay together in the same group?
In our ski school the group sorting of the children takes place according to their skiing ability and their age. If you wish that your children and/or their friends ski in the same group, please speak to a supervisor before the beginning of the course. If the children have different abilities, the better skier will have to adapt to the weaker group.
Does one get the money back if the children are not happy?
On our group courses a refund is only possible following accident, injury or illness and on presentation of the original voucher (see reverse of the course ticket) and with a medical certificate from a local resident doctor. The refund amount is calculated based on the length of the course booked and the amount of days already attended. The total amount will be reduced accordingly. Following resignation during a course or a non-appearance on the agreed date no refund will be given.
Is it possible to buy midday care for individual days?
This is possible. However, we request that you buy the midday care tickets in the office the previous day or at the latest early on the same day before the beginning of the course.
From which age can children attend the ski course?
From three years of age. For all three year old children we offer a half day course (Bambinis). All other children should attend a full day course. With snowboard lessons we recommend a minimum age of 6-8 years. However, on special request, it is possible for younger children to attend a snowboard course by prior arrangement with the respective supervisor.
Does it work out timewise, if both parents and children wish to go to ski school?
Yes!
Any parents who also wish to book a ski course (private instructor, Powder Club) for themselves as well as for their children, can drop off their children (on presentation of the course tickets) as early as 8.45 am in the Children’s Worlds in St. Anton (opposite the Gampen chairlift) and in Nasserein. We will also look after your children in the afternoon until 4 pm at the latest.
